ADN TOOLS AND ACCESSORIES Ltd. offers its customers free delivery for orders over BGN 99.00, except for some oversized products. In the case when the value of your order is less than BGN 99.00 or an oversized product is included in the delivery, you pay the delivery costs yourself, as they are determined by the price list of a company for logistics or courier services selected by the customer.
Orders placed before 14:00 during workdays and on Saturday until 12:00 are processed on the same day. Orders registered after 14:00 during workdays and 12:00 on Saturday are processed on the first day of the new week. The products ordered on our online store www.my-jcb.tools can be delivered all over the country. ADN INSTRUMENTS AND ACCESSORIES Ltd. provides you the convenience to choose the courier company and the method of delivery that is most convenient for you:
- The goods are delivered to the door of the apartment of functioning residential buildings and a working elevator.
- The goods are delivered to the entrance of a building when it is under construction.
- The goods are delivered to the door of the yard, if the house has a yard.
To courier office:
- offices of Speedy AD
- offices of Econt Express Ltd. (for orders under BGN 99.00)
Get from store:
- the trade network of "JCB Power Tools" stores.
If you do not want to be obliged to wait for the courier at the address, we provide you with the option to request the order at the nearest courier office. You will receive an SMS notification when the delivery has arrived at the office of your choice. It is possible that in some of the small settlements the courier company you have chosen does not have a delivery office.
There is also option for you to receive an order placed through our website, directly from the "JCB Power Tools" store network. According the Consumer Protection Act, you can file a complaint for a product of your choice within 14 days from the date of purchase, respectively the date of receipt of the product by you or a third party authorized by you.
Within 14 days after the stated wish to withdraw from the contract, you should return the goods to ADN INSTRUMENTS AND ACCESSORIES Ltd..
In order to file a complaint, you must present a purchase document (fiscal receipt, invoice), and the product itself must meet the requirements set by the same law, it should not be used, has a preserved commercial appearance, original packaging etc. To contact the service of "ADN INSTRUMENTS AND ACCESSORIES" Ltd., you can use the following phone or e-mail:
After approval of the complaint, we will refund all payments we have received from you, without delay and no later than 14 days from the day we are notified of your decision, and you owe only the cost of returning the goods. The value of the returned goods is paid to the bank account specified by you. ADN INSTRUMENTS AND ACCESSORIES Ltd. offers its own warranty and post-warranty service of all products, and you can contact us for advice, additional information or any other questions related to the products of JCB Power Tools.