These TERMS govern the relationship between "ADN INSTRUMENTS AND ACCESSORIES" Ltd. (hereinafter referred to as "https://my-jcb.tools/" or "Website" or "Website") on the one hand and the Users of electronic (Internet) pages and services located on the domain www.my-jcb.tools and its subdomains (called for short Site), as well as the relations with the same when using the information and commercial services offered by ADN INSTRUMENTS AND ACCESSORIES Ltd. (called for short Services ).
These conditions are binding on all users. By clicking on any object, link, or button located on the pages of www.my-jcb.tools (except for the link to these General Terms) the User agrees, fully accepts, and undertakes to comply with these General Terms.
Use of our site includes access or browsing or orders.
ADN INSTRUMENTS AND ACCESSORIES Ltd. recommend that you print a copy of these terms and conditions for future reference.
Other applicable conditions
By using our site, you consent to this processing and ensure that all data provided by you is accurate.
Information about us
The site: https://my-jcb.tools/ is a website managed by ADN INSTRUMENTS AND ACCESSORIES Ltd. ADN INSTRUMENTS AND ACCESSORIES Ltd. is an exclusive representative of the brand "JCB Power Tools" for professional power tools, hand tools, accessories, and batteries for Bulgaria, Romania, Macedonia, and Serbia.
ADN INSTRUMENTS AND ACCESSORIES Ltd.:
Sofia 1309, Ilinden, 71 Atanas Hranov str
Phone: 0700 50 507
Email: Head Office: email@example.com
Sales Department: firstname.lastname@example.org Service Department: email@example.com
CLIENT - any natural person aged 18 or over, a legal entity or other legal entity that meets one or more of the following conditions:
- receives access to the Content through the means of communication provided by ADN INSTRUMENTS AND ACCESSORIES Ltd.(electronically, by telephone, etc.) and which has stated the creation and use of an Account;
- has registered on the Platform and which, by completing the process of creating an Account, has given its consent to certain clauses in the General Terms and Conditions section of the website;
- after creating your account on the website, places an order and concludes a contract for distance purchase through the e-commerce website "ADN INSTRUMENTS AND ACCESSORIES" Ltd.
SELLER - "ADN INSTRUMENTS AND ACCESSORIES" Ltd.
SITE - the e-shop hosted on the web address www.my-jcb.tools and its subdomains THE PLATFORM - The site or mobile application www.my-jcb.tools
ACCOUNT - a section of the Platform, formed by an email address and password, which allows the Buyer to send an Order and which contains information about the Client and the history of some of his actions in the Platform (Orders, tax invoices, etc.). The Client is responsible for all information entered in the Account to be correct, complete, and up to date.
FAVORITES - a section in the Account, which allows the Client to create their own lists of Goods and Services, which he wishes to monitor in connection with possible purchases by using the service offered by "ADN INSTRUMENTS AND ACCESSORIES" Ltd. to track Goods and Services by receiving of Commercial Communications on his part.
LIST - section in the "Favorites" section, in which the Customer can add products of interest
MY CART - a section in the Account that allows the Customer to add Goods or Services that he wishes to buy at the time of their addition or at a later stage;
ORDER - an electronic document representing a communication form between ADN INSTRUMENTS AND ACCESSORIES Ltd. and the Client, through which the Client declares to the Seller, through the Platform, his desire to purchase Goods or Services from the Platform.
GOODS (S) OR SERVICES (S) - any product or service located on the Platform, including products and services mentioned in the Order, which are provided by the Seller as a result of a contract.
AGREEMENT - represents the contract concluded at a distance between the Seller and the Client for purchase and sale of Goods and/or Services through the Platform, based on and an integral part of which is the present general conditions for use of the Platform ("Document").
• all information on the Platform that is accessible through an Internet connection and the use of a device connected to the Internet;
• the content of each message on the part of the Client to ADN INSTRUMENT AND ACCESSORIES Ltd., sent by electronic means and/or any other available means of communication;
• any information provided, in any way, by an employee/associate of ADN INSTRUMENTS AND ACCESSORIES Ltd. to the Client by electronic or other means for its remote transmission;
COMMERCIAL MESSAGES - any type of message sent through electronic communication channels (such as e-mail, SMS, mobile/web push, etc.), containing general and thematic information, information about similar or suitable products to the purchased, information about offers or promotions, information about the Goods and Services added in the "Account / My Cart" section or in the "Account / Favorites" section, as well as other commercial messages such as market and consumer research.
TRANSACTION - the action by ADN INSTRUMENTS AND ACCESSORIES Ltd. to refund the amount paid by the Buyer as a result of the cancellation, termination, refusal, or non-conclusion of a contract of sale through the Platform, carried out only by bank transfer.
SPECIFICATIONS - all characteristics and/or descriptions of the Goods and Services as indicated in their description.
REVIEW - a written evaluation by the owner or user of a product or service, based on the personal experience and skills of the evaluator to make quality comments and express an opinion on whether or not the product or service meets the characteristics specified by the manufacturer.
RATING - a method of calculating the level of satisfaction of a customer in relation to a particular product. The rating is expressed in the form of stars, and each product can receive a rating of one to five stars. This degree of satisfaction will always be accompanied by a review written by the Customer of a product or service.
COMMENT - an assessment or critical remark at the end of a review or other comment.
QUESTION - a form of appeal from a Client to other Clients in order to obtain information about certain Goods or Services on the Platform.
ANSWER - written information that is transmitted to the Customer who has asked a question on the Platform, on the page of a particular Product. The response is an explanation provided by one Client to another Client within a dialogue.
"Payment" - a payment service representing a payment system that is integrated into the Site and is available to Customers through which they can make a payment by debit or credit card online and which service can be activated or the Site ;
SIGNING A CONTRACT
The Client declares his desire to order and buy Goods and / or Service through the Platform by placing an Order electronically or by telephone and which is registered by himself or by an employee of "ADN TOOLS AND ACCESSORIES" Ltd. on his behalf.
ADN INSTRUMENTS AND ACCESSORIES Ltd. will send a notification to the Client for registration of the Order in its system, which does not make sense to accept, confirm or undertake a commitment for its implementation. ADN INSTRUMENTS AND ACCESSORIES Ltd. makes this notification electronically (email) or by telephone.
ADN INSTRUMENTS AND ACCESSORIES Ltd. has the right not to deliver part or all Goods or not to perform part or all Services of the Order for various objective reasons, including, but not limited to, depletion of their stock. In all cases, ADN INSTRUMENTS AND ACCESSORIES Ltd. notifies the Client by email or telephone. In this situation, the sole responsibility is to return any pre-received price of the Goods or Services.
The distance purchase and sale agreement between ADN INSTRUMENTS AND ACCESSORIES Ltd. and the Client is considered concluded at the moment of the Client's receipt of his e-mail and / or via SMS, sent to his phone to notify that the Goods from the Order is ready to ship or the Service may be provided. Such a message contains a notification that the customer will be additionally notified by a courier of the exact date of delivery.
The contract of sale concluded between the Client and ADN INSTRUMENTS AND ACCESSORIES Ltd. consists of the present general conditions and any possible additional agreements between ADN INSTRUMENTS AND ACCESSORIES Ltd. and the Client. The warranty certificate for each Product will either accompany it or will be loaded into the Account of the respective Client, as it will be issued by ADN INSTRUMENTS AND ACCESSORIES Ltd. or by its supplier.
In case of online payments or payments by bank transfer, ADN INSTRUMENTS AND ACCESSORIES Ltd. is not responsible for any costs in connection with fees, commissions or other additional payments made by the Client or his bank on the occasion of the transaction itself, as well as in the cases of currency exchange applied by the bank that issued the card to the client in cases where the currency is different from BGN.
Payment by card to ADN INSTRUMENTS AND ACCESSORIES Ltd. is accepted as an international payment by banks in Bulgaria and according to their rules for working with cards and card payments in this type of transaction some banks charge additional fees.
The costs associated with such payments are borne by the Buyer. Therefore, "ADN INSTRUMENTS AND ACCESSORIES" Ltd. recommends its customers to consult with their bank for any additional fees that may be charged to them for online payments or those through a bank.
In case of a method of payment selected by the Client for an order: "payment upon delivery" (performed and designated respectively as "cash on delivery", "postal money order" or any other type of payment method permitted by law under a contract online / remotely), accepted by ADN INSTRUMENTS AND ACCESSORIES Ltd., ADN INSTRUMENTS AND ACCESSORIES Ltd. charges for each separately ordered order with such a method of payment a fee for processing such type of payment, in order to cover the costs of processing delivery payments.
This fee is charged in respect of orders for products offered by ADN INSTRUMENTS AND ACCESSORIES Ltd., and at the beginning and immediately before the end of the order, the Customer will be notified of the fee due for processing payment for delivery of products, offered by ADN INSTRUMENTS AND ACCESSORIES Ltd..
ADN INSTRUMENTS AND ACCESSORIES Ltd. does not charge a fee for online payments with a bank card or other payment instruments related to cards, as well as for payment services to which Regulation (EU) № 260/2012 of the European Parliament and of Council of 14 March 2012 laying down technical and business requirements for credit transfers and direct debits in euro and amending Regulation (EC) № 924/2009 (OB, L 94/22 of 30 March 2012).
The Customer may place Orders on the Platform by adding the desired Goods and/or Services to My Shopping Cart, following the steps specified in the Platform to complete and submit the respective Order.
Any Goods and/or Services added to My Cart can be purchased, if available. Adding a Product and/or Service to My Cart without the Order being completed does not result in the registration of the order and the automatic saving of the Product / Service.
Confirming acceptance of the Order "ADN INSTRUMENTS AND ACCESSORIES" Ltd. confirms the delivery of only one piece of the goods in the registered order. The remaining pieces of the Product in question will be additionally confirmed or rejected depending on the available quantities. The registration of the Order is not equivalent to its confirmation.
The Client undertakes and is responsible for all data provided to ADN INSTRUMENTS AND ACCESSORIES Ltd. in connection with the Order to be correct, complete, and accurate as of the date of sending the order.
By sending the order, the Client allows ADN INSTRUMENTS AND ACCESSORIES Ltd. to contact him in any possible way, when this is necessary in connection with the order or the concluded Contract.
ADN INSTRUMENTS AND ACCESSORIES Ltd. has the right to refuse to fulfill (cancel) the Order made by the Client, for which it should notify the Client.
The cancellation of the order does not entail any liability or subsequent obligation of either party to the other in connection with it and accordingly neither of them has the right to seek compensation from the other for its cancellation in the following cases:
• non-acceptance by the issuing bank of the Client of the transaction for online payment;
• carrying out the money transaction, which should not lead to receipt of funds on the account of “ADN INSTRUMENTS AND ACCESSORIES” Ltd. for online payments
• the data provided by the Client in the Platform are incomplete and/or incorrect.
The client exercises his right to withdraw from the contract concluded at a distance within the period provided by ADN INSTRUMENTS AND ACCESSORIES Ltd., which may not be shorter than the statutory.
This period starts from the date of concluding the Service Agreement and from the date of receipt of the purchased Goods by the Customer or a third party.
The Client may contact in connection with his withdrawal from the contract concluded at a distance with "ADN INSTRUMENTS AND ACCESSORIES" Ltd. through contacts listed on the website or on the phones listed on the Site.
The Client may also return the Goods (s) by filling in the electronic form of ADN INSTRUMENTS AND ACCESSORIES Ltd.. For more information, visit the Complaints section. Any return of Goods purchased from "ADN INSTRUMENTS AND ACCESSORIES" Ltd., for which the electronic form of the Site is not used, is at the expense of the Client.
ADN INSTRUMENTS AND ACCESSORIES Ltd. undertakes to refund the paid price of the Contract concluded at a distance, from which the Buyer has given up within 14 (fourteen) days from the date on which he has received proof from the Client that the latter has returned the respective Goods.
The amount will be refunded as follows without incurring any additional costs for the buyer using the same means of payment used by the Buyer in the initial transaction unless the Buyer has expressly agreed to use another means of payment.
ADN INSTRUMENTS AND ACCESSORIES Ltd. has the right to delay the refund in case of withdrawal from the Contract until the receipt of the sold Goods or until receipt of proof that they have been sent, in case he has not offered to take the Goods himself, which of the two events occurred earlier.
Only the Customers who are consumers within the meaning of the Consumer Protection Act with regard to the goods offered by ADNINSTRUMENTIIAKSSOOARI Ltd. have the right to withdraw from the concluded distance contract and return the goods, provided that when more than one piece is ordered of a given brand and model of goods, the packaging of only one product has been unsealed and the rest will be returned to the Seller sealed.
GOODS / SERVICES FOR WHICH THE CLIENT HAS NO RIGHT TO REFUSE The Client has no right to withdraw from the concluded Agreement in the following cases:
• in case of delivery of goods or services, the price of which depends on the fluctuations of the financial market, which cannot be controlled by ADN INSTRUMENTS AND ACCESSORIES Ltd. and which may occur during the term for exercising the right of withdrawal;
• upon delivery of goods made to order of the Client or according to his individual requirements;
• in case of delivery of goods, which due to their nature may deteriorate their quality or have a short shelf-life;
• in case of delivery of goods, which after they have been delivered and due to their nature have mixed with other goods from which they cannot be separated;
INVOICING - PAYMENT
The prices of the Goods and Services announced in the Platform are final and include VAT, as well as all other taxes and fees provided for in the current Bulgarian legislation.
The price, the method of payment, and the term for payment when issuing invoices are specified in each Order.
Orders for products offered by ADN INSTRUMENTS AND ACCESSORIES Ltd. worth over BGN 5,000 will not be able to be paid upon delivery but should be paid in advance by bank transfer or by bank card.
The client is obliged to provide all the necessary information for the issuance of the invoice in accordance with the current Bulgarian legislation. ADN INSTRUMENTS AND ACCESSORIES Ltd. will issue to the Client an invoice for the ordered and delivered Goods / provided Services on the basis of the information provided by the Client.
ADN INSTRUMENTS AND ACCESSORIES Ltd. issues an invoice for each payment under an Order, through which the Client has purchased Goods and/or Services offered by ADN INSTRUMENTS AND ACCESSORIES Ltd.
The Client agrees to receive such an invoice electronically by uploading it to his Account. In the event that these payment documents are not available for more than 48 hours (forty-eight) hours in the Account, please let us know.
In order to correctly compile the invoice for the respective Order, the Customer / User is obliged to constantly update the data in his account. He is obliged to review the information specified in the relevant Order to ensure that it is complete, correct, and accurate.
In case of online payments or payments by bank transfer, ADN INSTRUMENTS AND ACCESSORIES Ltd. is not responsible for any costs in connection with fees, commissions, or other additional payments made by the Client or his bank on the occasion of the transaction itself, as well as in the cases of currency exchange applied by the bank that issued the card to the client in cases where the currency is different from BGN.
Payment by card to ADN INSTRUMENTS AND ACCESSORIES Ltd. through any technology or virtual payment platform is accepted as an international payment by banks in Bulgaria and according to their rules for working with cards and card payments in this type of transaction some banks charge additional fees.
The costs associated with such payments are borne by the Buyer. Therefore, ADN INSTRUMENTS AND ACCESSORIES Ltd. recommends to its clients to consult their bank for possible additional fees that could be charged to them for online payments or those through a bank.
In case of a method of payment chosen by the Client for a placed order: "payment upon delivery", designated as "cash on delivery", "postal money order" or any other type of payment permitted by law upon delivery of an order under a contract concluded online and accepted by ADN INSTRUMENTS AND ACCESSORIES Ltd.
ADN INSTRUMENTS AND ACCESSORIES Ltd. may charge for each separately ordered order with such a method of payment a fee for processing such type of payment, in order to cover the costs of processing payments upon delivery.
ADN INSTRUMENTS AND ACCESSORIES Ltd. does not charge a fee for online payments through the website www.my-jcb.tools, online with a bank card or other payment instruments related to cards, as well as for payment services to which the Regulation applies ( EU) № 260/2012 of the European Parliament and of the Council of 14 March 2012 laying down technical and business requirements for credit transfers and direct debits in euro and amending Regulation (EC) (924/2009 (OB, L 94 / 22 of 30 March 2012).
Payment, depending on the method chosen by the Client is made as follows:
When cash on delivery is selected (payment in cash to the courier upon delivery), the payment is made upon delivery by courier or at the delivery offices.
If you choose to pay by credit/debit card online:
If the Customer has already saved the card in his account at https://my-jcb.tools/: then with the selected card, the "Continue" and "Send order" buttons are selected from the payment methods in the cart. This way, the payment will be made automatically without having to fill in all the data again.
If the Customer has a card that is not yet saved in his account, then first select the method of payment by card, the option "New card", select the option "Save the card for future orders" and then click "Continue".
The order is sent and a new window opens in which the data on the Client's card is filled in. For the correct execution of the transaction, the credit/debit card code (all digits of the 4 groups on the front of the card, without spaces), expiration date, and the last three digits printed on the back of the card are provided through each virtual payment technology. . The order ends by clicking the "Buy Now" button.
The data for the payment cards of the Client will not be available for ADN INSTRUMENTS AND ACCESSORIES Ltd. nor will they be stored by ADN INSTRUMENTS AND ACCESSORIES Ltd.
In case there is more than one address stored in the Client's account, the delivery will be sent to the one indicated as the main one. STOCK DELIVERY ADN INSTRUMENTS AND ACCESSORIES Ltd. undertakes to deliver the ordered and purchased Goods alone or through a courier company to an address specified by the Buyer, to which address should be easily accessible or in the office of the courier company, depending on the choice of the Client.
In the case of door-to-door delivery, the Buyer must indicate the floor to which the products are to be delivered in the address field provided. Otherwise, the delivery will be made to the building indicated as the delivery address if there is access to the building by truck.
ADN INSTRUMENTS AND ACCESSORIES Ltd. will ensure the appropriate packaging of the Goods and the sending of the accompanying documents. If, by any chance, the shipment does not contain the necessary document for the ordered product, please contact us and we will do our best to provide it to you as soon as possible.
The terms of delivery for the products offered by ADN INSTRUMENTS AND ACCESSORIES Ltd. can be found on the page.
The delivery price, if any, will be visible after the desired Product (s) are placed in the cart.
ADN INSTRUMENTS AND ACCESSORIES Ltd. offers all Goods on the Platform with a guarantee for compliance of the goods with the Contract in accordance with the current legislation. Exceptions are certain categories of goods, which due to their nature cannot be guaranteed.
With regard to the Goods sold and delivered by ADN INSTRUMENTS AND ACCESSORIES Ltd., the warranty certificates are issued by the manufacturer.
The warranty certificates issued by ADN INSTRUMENTS AND ACCESSORIES Ltd. will be sent to the Buyer in electronic format to the e-mail address specified by the Buyer and by adding them to the Buyer's account.
In the latter case, the Buyer will have a record in his Account of the warranty certificates issued to him by ADN INSTRUMENTS AND ACCESSORIES Ltd. and may save or archive them at any time.
The Buyer is obliged to regularly update the data in his Account and review them before each order, as the Seller will use them when filling in and issuing the warranty certificate.
The conditions for use, handling, and transportation of one unpacked product are the same as for the packaged products from the manufacturer and enjoy the same advantages unless otherwise stated on the page of the Goods.
The repair/repair of the Goods outside the warranty period or within this period, but provided that the Seller's obligation to bring the goods in accordance with the Sale Agreement has lapsed on any grounds, is subject to payment by the Buyer and is carried out within a period agreed between the parties.
TRANSFER OF OWNERSHIP
The ownership of the Goods will be transferred by ADN INSTRUMENTS AND ACCESSORIES Ltd. with their transfer to the Buyer after the payment has been made by him. The delivery of the Goods will be certified by the signature of the Buyer on the transport document provided by the courier.
FORCE MAJOR CIRCUMSTANCES
Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to force majeure. Force majeure is an unforeseeable event, beyond the control of the parties, which cannot be avoided.
If within 14 (fourteen) days from the date of the respective event, it does not stop, each party has the right to notify the other party that it terminates the Contract without owing the other compensation for any possible damages.
Please check the content of this page periodically to find out about any changes made by ADN INSTRUMENTS AND ACCESSORIES Ltd., as they are binding on you.
ADN INSTRUMENTS AND ACCESSORIES Ltd. may update this site at any time and may change the content. Please note that in case any of the content of the site may not be relevant at a given time, in which case ADN INSTRUMENTS AND ACCESSORIES Ltd. is not obliged to update it.
ADN INSTRUMENTS AND ACCESSORIES Ltd. does not guarantee that the site or any content in it will not contain errors or omissions.
Access to our website https://my-jcb.tools/
This site is provided free of charge. The tools of ADN INSTRUMENTS AND ACCESSORIES Ltd. do not guarantee that our site or any content in it will always be available or will work perfectly.
Access to this site is granted temporarily. ADN INSTRUMENTS AND ACCESSORIES Ltd. may suspend, withdraw, terminate or change all or any part of it without notice.
ADN INSTRUMENTS AND ACCESSORIES Ltd. will not be liable if for any reason this site is not available at any time or for any period.
Intellectual property rights
ADN INSTRUMENTS AND ACCESSORIES Ltd. is the owner or licensee of all intellectual property rights on this site and the materials published on it. They are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print a copy and download extracts from each page or page of our site for your personal use, and you may draw the attention of others within your organization to content posted on that site.
The paper or digital copies of the materials you have printed or downloaded in any way must not be altered, and you must not use any illustrations, photographs, video or audio illustrations, or any graphics separately from the accompanying text.
Our status (and that of any identified contributor) as authors of the content of our site must always be recognized.
No part of the content of this site may be used for commercial purposes without obtaining a license from us or our licensors.
Limitation of liability
If you are a business user, please note that ADN INSTRUMENTS AND ACCESSORIES Ltd. is not responsible for:
- loss on profit, sales, business, or revenue;
- business interruption;
- loss of expected savings;
- loss of business opportunity, reputation or reputation; or
- any indirect or consequential loss or damage.
If you are a user, please note that ADN INSTRUMENTS AND ACCESSORIES Ltd. provides this site only for home and private use.
You agree not to use this site for any commercial or business purposes, and ADN INSTRUMENTS AND ACCESSORIES Ltd. is not liable to you for loss of profit, loss of business, business interruption or loss of business opportunity.
ADN INSTRUMENTS AND ACCESSORIES Ltd. is not responsible for loss or damage caused by a computer virus, widespread denial of service attack or other technologically harmful software that may infect your computer equipment, computer programs, data or other proprietary material due to the use of on our site or when downloading any content from it or any website linked to it.
ADN INSTRUMENTS AND ACCESSORIES Ltd. is not responsible for the content of websites linked to this site. ADN INSTRUMENTS AND ACCESSORIES Ltd. is not responsible for losses or damages that may occur during their use.
Computer Viruses or Dangerous Software.
ADN INSTRUMENTS AND ACCESSORIES Ltd. does not guarantee that our site will be protected or free of errors or viruses.
You are responsible for configuring your information technology, computer programs, and platform to access our site. You must use your own virus protection software.
You must not misuse this Site by knowingly introducing viruses, "Trojan horses", "worms", "logic bombs" or any other software product or application that is malicious or technologically harmful.
You must not attempt to gain unauthorized access to our site, the server on which this site is stored, or any server, computer, or database associated with this site.
You must not attack our site through a denial of service attack or a widespread denial of service attack. By violating this provision, you will commit a crime under the Law.
ADN INSTRUMENTS AND ACCESSORIES Ltd. will report any such violation to the relevant law enforcement authorities, and ADN INSTRUMENTS AND ACCESSORIES Ltd. will cooperate with these authorities by disclosing your identity. In the event of such a violation, your right to use this site will be terminated.
Link to this site
You may not link to the Site without our consent.
Third-party links and resources on our site.
When our site contains links to other sites and resources provided by third parties, those links are provided for your information only.
ADN INSTRUMENTS AND ACCESSORIES Ltd. has no control over the content of these sites or resources and is not responsible for them or for losses or damages that may arise from their use.
Apply the law
JCB and the JCB logo on this site are trademarks of J.C. BamfordExcavators Limited.
If you have any concerns about materials appearing on this site, please contact us at the contact information provided:
Phone: 0700 50 507
Email Head Office: firstname.lastname@example.org
Thank you for visiting our site!