Menu
Your Cart

WARRANTY

Warranty

Complete Manufacturer's Warranty JCB (UK) for your tool.

With JCB Power Tools, you receive a manufacturer's warranty for up to 3 years, subject to the conditions and organization described below in this warranty. For the warranty period, our warranty service activities, including shipping your damaged appliance, are free of charge to you, except for wear parts, consumables, and any other conditions that make the warranty of your instrument out of the range specified by the manufacturer.

Please read the exact wording of the warranty conditions and your responsibility for the implementation of the general procedure, for which we thank you in advance.

  44

WARRANTY CONDITIONS TO THE COMMERCIAL WARRANTY

 

Required documents:

 With JCB Power Tools, you receive an Extended Warranty for personally used tools for up to 3 years.

1. A printout of the registration is required for a 3-year warranty with JCB Power Tools. 

2. Warranty card with correctly filled in data; 

3. Copy of the original purchase document (invoice/receipt).

 

In order for your registration to be valid, the data entered in these documents must correspond to the data you enter in the system for obtaining an Extended Warranty. In case of incorrectly entered data, the Extended Warranty is considered invalid.Also, an invalid warranty card is considered to be one issued by an unauthorized sales representative.

 

Warranty period:

The warranty period starts from the date of purchase.

Warranty period for:

Power tools purchased from legal entities 12 months;

Individuals and used for non-professional purposes: 24 months;

Registered Power Tools, within 4 weeks from the date of purchase, with registration at www.my-jcb.tools: 36 months;

Li-ion batteries and chargers, in the set of professional power tools: 12 months;

Rechargeable batteries, in the set of professional power tools: 6 months;

Chargers, in the set of professional power tools: 12 months;

The user is obliged to:

Ensure that the product contains all the components listed in the documentation attached to it and is in visibly good condition at the time of purchase;

To get acquainted with the documentation attached to the product, containing the necessary requirements, recommendations, and instructions for the implementation of the guarantee;

To check the data and get acquainted with the conditions entered in the warranty card.

ADN Tools and Accessories Ltd. provides a warranty applicable under the listed conditions, by free removal of defects in the tool, which within the warranty period is proven to be due to defects in the material or in production.

 

Warranty excludes:

The warranty cannot be confirmed if the product provided cannot be identified, i.e. if the serial number of the nameplate cannot be read or it is missing. Parts and consumables that wear out in the conditions and scope of the standard conditions of use for this class of products: grease, oil, brushes, cables, chucks, and tool holders, belts, chains, rubber countertops, bearings, o-rings, service packages for prevention others;

Fractures, cracks on the tool body; Defects caused by poor maintenance or contamination of the instruments;  Tools with traces of disassembly, violation of the original factory system of assembly, and disassembly, replacement of parts;  Defects caused by the use of non-standard or worn consumables; Defects caused by non-compliance with the operating instructions;  Overloaded tools - used for actions that do not comply with the technical characteristics of the machine, work in unsuitable environment and conditions, misuse;

Instruments with incorrect data and inconsistent numbers in the registrations for warranty 3 years. When replacing the instrument, the warranty period is not renewed and the validity of the warranty is in accordance with the initially issued documents. 

 

Important articles of the CONSUMER PROTECTION ACT (CPA):

Articles: 112-115,119. Trade guarantee is provided by ADN INSTRUMENTS AND ACCESSORIES Ltd. , 1303 Sofia, Ilinden, 71 Atanas Khranov str., Ground floor, next to entrance D Territorial scope of the trade guarantee: Republic of Bulgaria The commercial guarantee does not affect the rights of consumers arising from the guarantee under Articles 112-115 of the CPA. Irrespective of the commercial guarantee, the seller is responsible for non-compliance of the consumer goods with the contract of sale according to the guarantee under Art. 112-115 of the CPA.

 

In case of need for warranty service:

Contact the staff at the store where you purchased the tool Contact the service of "ADN INSTRUMENTS AND ACCESSORIES" Ltd.

Phone: 070050507

Email: service@my-jcb.tools


Personal data In accordance with the requirements of the General Regulation for Personal Data Protection 679/2016 "ADN INSTRUMENTS AND ACCESSORIES" Ltd. processes the following personal data of its customers:

Name, surname, address, and telephone number in order to manage warranty cases of power tools placed on the market. Our privacy policy contains detailed information on how we use and protect your personal data, as well as your rights in this regard, and is available online at www.my-jcb.tools.

If you have questions or complaints about the processing of your personal data, you can contact the corporate data protection officer at: 1303 Sofia, Ilinden, 71 Atanas Khranov str., Ground floor, next to entrance D or email: office@my-jcb.tools Complaints related to the processing and storage of personal data may be addressed to a supervisory authority: Commission for Personal Data Protection, 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, email: kzld@cpdp.bg